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Product Overview

About us
Product Overview

NPCI, as an authorized ASA (Authentication Service Agency), leverages the Aadhaar ecosystem to facilitate connectivity between requesting entities such as Authentication User Agency (AUA) and e-KYC User Agency (KUA) with UIDAI's Central Identities Data Repository (CIDR) for e-KYC services.

e-KYC services at NPCI are specifically designed to streamline and enhance the customer identity verification process. NPCI focuses on secure and seamless transactions while ensuring compliance with regulatory standards.

Process Flow for e-KYC
EKYC-flow
NPCI’s ASA Services
Core Services:
EKYC-flow

Authentication, e-KYC & OTP

EKYC-flow

NPCI support Bio-Metric (Fingerprint, IRIS & Face) and OTP based authentication.

EKYC-flow

An uptime of 99.99% to ensure continuous availability of our services.

EKYC-flow

NPCI ensure adherence to the latest versions of all APIs/guidelines provided by UIDAIs.

Key Capabilities
  • NPCI API-based solution enables faster go-to market timelines.
  • NPCI onboarding tool provides 24/7 access, enabling real-time tracking of the onboarding process for seamless monitoring and management.
  • Round-the-clock, 24/7/365 days production support to ensure prompt resolution and uninterrupted operations.
  • Dedicated product partner & business relationship manager for smooth onboarding & postproduction support.
  • VPN and leased line connectivity available to establish secure and reliable network connectivity.
  • Comprehensive support for MIS reporting, handling raw data files and offering reconciliation support to entities.

*Authentication, e-KYC, AUA, KUA, ASA, CIDR and other related terms relevant to the UIDAI ecosystem adhere to the explanations provided on the official UIDAI website.

To know more about NPCI’s e-KYC services, kindly write to: ekycservices@npci.org.in